A CommBank-themed SMS phish is currently targeting customers. You can validate the authenticity of any investment product offered by CommBank by contacting us directly through our official phone numbers, a full list of which is provided on our Contact Us page. The links contained in the articles take you to a fake, non-CBA domain to complete the ‘Expression of Interest’ and register. Once completed, the scammers are asking individuals to register themselves using their Name, Email ID and Phone number. A CommBank-themed phishing email is currently targeting customers. All are designed to trick people into clicking a link and then providing their login credentials.
A mix of screenshots is used displaying fake notifications, accounts and balances. Both fictitious and compromised social media accounts are posting that a “Crypto Broker” (with an introduction similar to the image) helped them make significant sums. Remember to Stop, Check, and Reject if you come across an investment opportunity that appears too good to be true.If you’re ever unsure, please contact us. We’re aware of a new type of investment bond scam purporting to be supported by the Commonwealth Bank (CommBank). If you receive a suspicious message or email with an urgent call to action, remember to Stop, Check, and Reject. Instead, if you need to check the status of a delivery you have requested, use alternative methods such as the secure app provided by your postal delivery service or refer to their website for more information.
An account that works for your needs
CommBank completes standard credit checks of eligible customers as part of the StepPay approval process. If you’re an existing everyday banking customer, simply log on to the CommBank app, search ‘StepPay’ then tap ‘Apply now’ to start an application. Access StepPay alongside your existing accounts and manage repayments and spend limits in one app. Variations of a number of CommBank-themed phishing SMS messages are in circulation.
The messages direct recipients to click a link regarding a recent transaction, and upon entering your username and password, will also request a Netcode, for identification. We are aware of postal delivery service scams targeting customers through text messages. The scammers then use these details to register digital wallets or register new devices to the scam recipient’s account. These messages may appear in threads alongside legitimate CommBank communications. We are aware there are messages in circulation impersonating CommBank that attempt to mislead customers into calling a phone number to dispute a transaction. Scammers are attempting to lure customers to transfer large sums of money into fraudulent accounts.
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Upon choosing a product, users are prompted to “Confirm Exchange” and asked to provide their delivery details, which may include email addresses, phone numbers, and physical addresses. Scammers are calling customers and pretending to be from CommBank. Scammers are using fake ads on social media platforms like Facebook to promote competitions, offers, or deals. Received a suspicious message, but haven’t clicked on it?
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- The links contained in the articles take you to a fake, non-CBA domain to complete the ‘Expression of Interest’ and register.
- Find the help you need for using e-banking and the Bendigo Bank app.
- Victims can also be made to contact relatives overseas and fake their kidnapping in order to obtain more funds.
Update your details
The fraudulent email informs the recipient that a new document is ready for review and can be seen by following a malicious link within the email to log on. If you receive this email, do not reply to sender, click any link within the email, or provide any information. Three CommBank-themed phishing SMS related to security are targeting customers. However, this is not a genuine CommBank communication.Do not click the link, or reply to the sender. A phishing SMS targeting CommBank customers is in circulation.
If you purchased your card online, you’ll need to activate it. Buy your Australia Post Everyday Mastercard at a participating Post Office or online. You should consider the Australia Post Everyday Mastercard Product Disclosure Statement (PDF 304kB) and Financial Services Guide (PDF 74kB) before deciding to acquire the product. Customers must contact Customer Service to report lost or stolen cards. 2 Further information relating to Zero Liability card protection can be found at the Mastercard website.
The rise of fraud in times of disruption
The message or email is typically received when a customer has recently booked accommodation, is due to check-in, or has already checked-in. We are currently aware of scammers seeking to exploit the recent Optus outage. Be suspicious of any message that asks you for sensitive information via email or text. Remember to Stop, Check, and Reject if you come across an investment opportunity that appears to be an imposter bond investment scam. The scam claims australian online casinos the bond can be cancelled after 90 days, and is being offered over corporate and treasury bonds. We’re aware of a new type of investment bond scam purporting to be supported by the Australian Securities and Investments Commission (ASIC).
CommBank Yello customers can receive up to 10% of the booking amount back in travel credits to use towards any future purchases in Travel Booking.# Your StepPay application includes initial checks with credit bureaus. When you apply, we’ll conduct a credit check to make sure StepPay is right for you, and help to determine your StepPay spending limit. This is to help make sure StepPay is appropriate for your financial situation – we want to help you meet your financial needs with the right product for you at the right time. If you’re a new customer, start your journey by opening a CommBank Everyday Transaction account then apply for StepPay.
Any credentials, card details, or personal information entered during this process are at risk of being compromised and may be used for unauthorised access to accounts in the future. Explore our personal banking contact information and get support with a wide range of products, services and topics. Join our SCCU community along with thousands of customers who love our easy to understand banking services and caring customer approach.
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